This article
will describe some general troubleshooting steps applicable to
most. It is not possible to describe all of the steps one might
take to fix every make, model, and type of printer, but in many
cases these simple set of procedures and a logical approach may
save you a trip to a repair shop
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Check below first
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Check all of the cables.
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Make sure the power is on. Turn off and back on
again.
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Reselect the printer in the Chooser.
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Reload the printer software and select in the
Chooser.
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Reload the application software.
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How Manage Toner Cartridge
Toner
cartridge storage
Do not
remove the toner cartridge from its package until you are ready
to use it. The shelf life of a cartridge in an unopened package
is approximately 2.5 years. The shelf life of a cartridge in an
opened package is approximately 1 year.
CAUTION:
To prevent damage to the toner cartridge, do not expose it to
light for more than a few minutes.
Toner cartridge life expectancy
The life
of the toner cartridge depends on the amount of toner that print
jobs require. When printing text at 5% coverage, an HP LaserJet
1100 toner cartridge lasts an average of 2,500 pages. This
assumes the print density is set to 3 and Econo-Mode is off.
(These are the default settings.)
Saving
toner
To save
toner, select the Econo-Mode option in your printer properties
settings. Econo-Mode (Save Toner) allows the printer to use less
toner on each page. Selecting this option will extend the life
of the toner cartridge and reduce your cost per page, but will
reduce print quality.
Redistributing toner
When toner
is low, faded or light areas may appear on a printed page. You
may be able to temporarily improve print quality by
redistributing the toner. The following procedure may allow you
to finish the current print job before replacing the toner
cartridge.
NOTE:
If the scanner is attached, it may
be necessary to move the printer to the edge of the work space
before opening the printer door in order to get the full range
of motion.
1. Open
the printer door and remove the toner cartridge from the
printer.
CAUTION:
To prevent damage, do not expose the toner cartridge to light
for more than a few minutes. Cover it with a sheet of paper.
2. Gently
shake the toner cartridge from side-to-side to redistribute the
toner.
CAUTION:
If toner gets on your clothing, wipe it off with a dry cloth and
wash clothing in cold water. Hot water sets toner into fabric.
3.
Reinsert the toner cartridge into the printer and close the
printer door. If the print remains light, install a new toner
cartridge.
How Changing the toner cartridge
1. Open
the printer door and remove the old toner cartridge
2. Remove
the new toner cartridge from the packaging, and then gently
shake it from side to side in order to distribute the toner
evenly inside the cartridge.
CAUTION: To prevent damage, do not expose the toner cartridge to
light for more than a few minutes. Cover it with a piece of
paper.
3. Bend
the tab on the right side of the cartridge to break it loose.
CAUTION: If toner gets on your clothing, wipe it off with a dry
cloth and wash clothing in cold water. Hot water sets toner into
fabric.
4. Pull
the tab until all the tape is removed from the cartridge.
5. Insert
the toner cartridge in the printer. Be certain that the toner is
firmly in position, and then close the printer door.
Cleaning the Toner cartridge Area
Cleaning
the toner cartridge area is not necessary on a regular basis.
Before cleaning, look for excessive toner in the compartment.
WARNING:
Before cleaning the printer, turn the printer off by unplugging
the power cord, and then wait for the printer to cool.
1. Turn
the printer off by unplugging it, and then wait for the printer
to cool.
2. Open
the printer door and remove the toner cartridge.
CAUTION: To prevent damage, do not expose the toner cartridge to
light for more than a few minutes. Cover it if necessary. Also,
do not touch the black-sponge, transfer roller inside the
printer. By doing so, you can damage the printer.
3. With a
dry, lint-free cloth, wipe any residue from the paper path area
and the toner cartridge cavity.
4. Replace
the toner cartridge and close the printer door.
5. Plug
the power cord back into the printer.
Paper Specification
Supported paper types
The
printer accepts a variety of media, such as recycled paper,
labels, transparencies, vellum, and custom-size paper.
Properties such as weight, grain, and moisture content are
important factors affecting printer performance and output
quality.
The printer can use a variety of paper and other print media in
accordance with the guidelines in this document. Paper that does
not meet these guidelines may cause the following problems:
It is
possible for paper to meet all of the guidelines in this
document and still not produce satisfactory results. This might
be the result of improper handling, unacceptable temperature and
humidity levels.
Before purchasing a large quantity of paper, make sure it meets
the requirements specified in this document. Always test paper
before purchasing a large quantity.
Guidelines for using paper
For best
results, use conventional 20 lb (75 g/m 2 ) paper.
Make sure the paper is of good quality, and free of cuts, nicks,
tears, spots, loose particles, dust, wrinkles, voids, and curled
or bent edges.
If you are unsure what type of paper you are loading (such as
bond or recycled), check the label on the package of paper.
Some paper causes print quality problems, jamming, or damage to
the printer.
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Symptom
|
Problem with Paper
|
Solution
|
Poor
print quality or toner adhesion.
Problems with feeding. |
Too
moist, too rough, too smooth, or embossed;
faulty paper lot. |
Try
another kind of paper, between 100-250
Sheffield, 4-6% moisture content. |
|
Dropouts, jamming, curl. |
Stored improperly. |
Store paper flat in its moisture-proof wrapping.
|
|
Increased gray background shading. |
Too
heavy. |
Use
lighter paper. |
Excessive curl.
Problems with feeding. |
Too
moist, wrong grain direction or short-grain
construction. |
Use
long-grain paper.
Print using the straight-through output path.
|
|
Jamming, damage to printer. |
Cutouts or perforations. |
Do
not use paper with cutouts or perforations.
|
|
Problems with feeding. |
Ragged edges. |
Use
good quality paper. |
NOTE:
Do not use letterhead paper that is
printed with low-temperature inks, such as those used in some
types of thermography.
Do not use raised letterhead.
The printer uses heat and pressure to fuse toner to the paper.
Make sure that any colored paper or preprinted forms use inks
that are compatible with the printer temperature (392 degrees F
or 200 degrees C for 0.1 second).
Labels
When
selecting labels, consider the quality of each component:
-
Adhesives: The adhesive material should be stable at 392
degrees F (200 degrees C), the printer's maximum
temperature.
-
Arrangement: Only use labels with no exposed backing
between them. Labels can peel off sheets with spaces
between the labels, causing serious jams.
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Curl: Prior to printing, labels must lie flat with no
more than 13 mm (0.5 inches) of curl in any direction.
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Condition: Do not use labels with wrinkles, bubbles, or
other indications of separation.
Transparencies
Transparencies used in the printer must be able to withstand 392
degrees F (200 degrees C), the printer's maximum temperature.
Card stock and heavy media
Many types
of card stock can be printed from the paper input tray,
including index cards and postcards. Some card stock performs
better than others because its construction is better suited for
feeding through a laser printer.
For optimum printer performance, do not use paper heavier than
42 lb (157 g/m 2 ). Paper that is too heavy might
cause misfeeds, stacking problems, paper jams, poor toner
fusing, poor print quality, or excessive mechanical wear.
NOTE:
Printing on heavier paper may be possible if the tray is not
filled to capacity, and paper with a smoothness rating of
100-180 Sheffield is used.
Card stock construction
Smoothness: 36-42 lb (135-157 g/m 2 ) card stock
should have a smoothness rating of 100-180 Sheffield. 16-36
lb (60-135 g/m 2 ) card stock should have a
smoothness rating of 100-250 Sheffield.
Construction: Card stock should lie flat with less than 5 mm
(0.2 inch) of curl.
Condition: Make sure card stock is not wrinkled, nicked, or
otherwise damaged.
Sizes:
Use only card stock within the following size ranges:
If
cards curl or jam, print using the straight-through output
path.
Set
margins at least 2 mm (0.08 inch) away from the edges of the
paper.
